1. Essential Skills:
- Clear communication skills ensuring clear and candid information.
- Computer Literacy to effectively operate and manipulate online management systems.
- Faultless administration skills ensuring accurate and efficient procedures.
- Problem solving skills to ensure obstacle to progress are overcome.
2. Qualifications:
- A minimum of Certificate or Diploma in any relevant discipline and/or equivalent vocational. experience in Transport / Logistics service support.
- Fluent English and Kiswahili.
- IT Literacy.
3. Overall Purpose
- To work as part of a team in the tracking call centre and function as a vehicle tracking operator.
4. Accountabilities & Responsibility Areas
- Responsible for monitoring and recording truck location and status.
- Communicate any issue that prevents the efficient transit of Alistair Group Cargo to operations & support staff.
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