Commission Supervisor
Job Country: Tanzania
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JOB PURPOSE
You will be responsible and manage all commission related activities of
all business units. You are the first line of escalation on issues
related to all commission activities; such as: commission calculations
and accruals reporting through sourcing of raw data from the source
system(s) and use them to analyze and calculate commission.
CORE RESPONSIBILITIES
- Supervisory role on your direct reports
- Ensure commission calculations guidelines, SLAs and KPIs are in place and adhered by all
- Liaising with commission stakeholders to ensure all commission processes are in place and fully adhered.
- Perform commission data preliminary checks and analysis to ensure smooth run on commission calculations.
- Implement automated mathematical calculations of commission structures put forward by management for freelancers, dealers, agents related to prepaid services, Post-paid, hybrid connections and corporate services and Mobile Financial Services.
- Performing marginal analysis of all new commission structures to identify profitability and cross checking the rationale of implementing the corresponding commission structure/policy.
- Prepare and maintain dashboards with all necessary commission reports.
- Performing analysis on commission trends and justify variations.
- Investigate commission complaints and prepare/advice necessary actions to resolve complaints.
- Prepare and maintain commission accrual reports and be ready to share anytime the figures as requested.
- Document all changes on commission structures with the quantitative impact corresponding with each change.
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QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in IT, computer science, Computer engineering or related fields.
- 4+ years of experience in data analysis or System analysis or business analysis.
- 4+ years of managerial or supervisory experience in managing people and processes
- 3+ years of experience working on financial systems and ability to extract/apply information for business advantage.
- Mature with a strong sense of ownership to your role, highly self-motivated.
- Knowledge of telecom sales preferred.
- Knowledge of telecom technical nodes functionality and CDRS knowledge strongly preferred.
SKILLS AND COMPETENCIES
- SQL and Database Management (proficiency in SQL server and Oracle preferred)
- Advanced Microsoft Excel analysis or other spreadsheet tool proficiency.
- Knowledge in Data science new methods (includes but not limited to Machine learning, Geospatial analysis, data visualization)
- Background in computer programming (Python language strongly preferred)
- Strong analytical skills.
- Knowledge of analytical tools e.g. power BI will be advantageous
- Strong presentation and communication skills.
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This position is open to people: Local
“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”. Only Successful Candidates will be contacted”
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